Position Summary:

FoundersCard is seeking an experienced and innovative Vice President of Member Programming to lead the planning, programming, and execution of exceptional member events for our community of nearly 250k entrepreneurs, executives and professionals. This pivotal role will work closely with the executive team to ensure events align with the company's entrepreneurial and creative ethos while driving member engagement and retention. The VP of Member Programming will own all aspects of member events from ideation through execution and will also oversee the creation of high-quality content stemming from these events. The ideal candidate will bring a proven track record in event strategy, production, and a deep understanding of cultural trends and business communities.

Responsibilities:

• Strategic Leadership:
  • Develop and execute a comprehensive calendar of innovative, tailored events that reflect the unique identity of FoundersCard and its membership profile.
  • Collaborate with the executive team to ensure alignment with the company’s strategic direction and brand identity.
• Event Planning and Production:
  • Oversee the planning, production, and execution of all member events, ensuring they are memorable and resonate with the FoundersCard community
  • Source and collaborate with vendors, venues, and talent to deliver high-quality, bespoke experiences.
• Content Creation:
  • Develop high-quality content derived from member events, including event recaps, video highlights, and other media that capture the essence and value of each experience.
  • Work with internal and external teams to distribute event content across relevant channels to enhance member engagement and brand visibility.
• Community Engagement:
  • Create, curate, and execute events that foster a sense of community and belonging among members.
  • Stay attuned to cultural trends and the interests of local creative communities to ensure events are relevant and impactful.
  • Performance Measurement:
  • Analyze the success of events using key performance indicators (KPIs) such as attendance, member feedback, and engagement metrics.
  • Provide recommendations for continuous improvement based on data-driven insights.

Qualifications:

• Proven experience in event planning, production, and strategy, preferably within the hospitality or creative industries.
• Strong understanding of local creative communities, cultural trends, and event production.
• Demonstrated ability to create, curate, and execute memorable events that align with brand identity and community values.
• Experience in creating and managing high-quality event content, including video and written media.
• Exceptional organizational and project management skills, with the ability to manage multiple events simultaneously.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and with external partners.
• Passion for fostering community engagement and delivering outstanding member experiences.

What we Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunity to be a foundational member of the sales team and influence the development of our sales strategy.
• Professional development and career growth opportunities.
• A vibrant, energetic office environment located in the heart of New York City.

Things to Know:

• This role is in-office full time. Our office is in Midtown Manhattan
• This role will include travel up to 20% of the time
• The compensation range for this role is $175k - $225k

How to Apply:

To apply for this position below, please email us at jobs@founderscard.com with your resume and cover letter. Indicate the position you're applying for in the subject line of your email.

Position Summary:

FoundersCard is seeking an experienced and strategic Director of Partnerships to lead the sourcing, negotiation, and onboarding of high-value and exclusive benefits for our community of 250k entrepreneurs, executives and professionals. The ideal candidate will bring a deep understanding of the affluent consumer market and a strong ability to identify and secure partnerships that resonate with the FoundersCard member community.

Responsibilities:

• Partnership Development:
• Identify and source new benefit partners that align with the FoundersCard community's interests and values.
• Negotiation & Collaboration:
• Lead negotiations to secure mutually beneficial agreements with partners to bring best-in-class benefits to our members, ensuring alignment with our brand and business goals.
• Onboarding & Implementation:
• Manage the onboarding process for new partners, ensuring seamless integration into the FoundersCard platform and an exceptional member experience.
• Market Insight:
• Stay updated on trends and preferences within the affluent consumer market to ensure the relevance and appeal of benefits offered.
• Relationship Management:
• Cultivate and maintain strong relationships with partners to foster long-term collaboration and success.
• Performance Metrics:
• Monitor the performance and utilization of partnerships, providing data-driven insights to optimize and enhance the benefit portfolio.
• Cross-Functional Collaboration:
• Work closely with marketing, member services, and product teams to effectively communicate and promote new benefits to the FoundersCard community.

Qualifications:

• 8-10 years of partnership experience, ideally focused on affluent consumers.
• Proven track record of successfully sourcing, negotiating, and managing high-value partnerships.
• Strong understanding of the luxury and premium consumer market, including trends and key players.
• Exceptional communication, negotiation, and relationship-building skills.
• Ability to work independently and take initiative in a fast-paced environment.
• Analytical mindset with the ability to evaluate partnership success and make data-driven decisions.
• Passion for entrepreneurship and an understanding of the needs and aspirations of FoundersCard members.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunity to be a foundational member of the sales team and influence the development of our sales strategy.
• Professional development and career growth opportunities.
• A vibrant, energetic office environment located in the heart of New York City.

Things to Know:

• This role is in-office full time. Our office is in Midtown Manhattan.
• The compensation range for this role is $135k - $175k.

How to Apply:

To apply for this position below, please email us at jobs@founderscard.com with your resume and cover letter. Indicate the position you're applying for in the subject line of your email.

Position Summary

FoundersCard is seeking an exceptionally talented VIP Concierge to work onsite in our New York office. In this role, you will be part of our top tier Member support expected to deliver high-touch, personable, and informed concierge experience for our highest tier (Elite) Members. This includes but is not limited to troubleshooting related to Membership benefits, as well as detailed requests requiring research, third party communication, and problem solving.

Elite Members may place a variety of requests related to luxury shopping, dining, entertainment, travel and leisure, as well as administrative and lifestyle needs/tasks. Requests will be made through email communication, phone, or text message and are actioned by the Member Concierge in a timely manner. The ideal applicant will possess a thorough knowledge of FoundersCard Membership, will be comfortable talking to executives as well as be comfortable planning leisure and corporate travel, events, gift purchases and will be able to handle all member requests.

We are looking for candidates with an understanding of luxury travel, fashion, retail, elevated services and operational standards, with a knack for problem solving and delivering exceptional customer service.

Responsibilities include, but not limited to:

• Customer Service to Elite Members
• Answer inbound calls and emails
• Thoroughly research and reply to Elite Member requests including travel suggestions/accommodations, restaurant reservations, and other administrative tasks, with high sense of urgency and professionalism
• Continually exceed Member expectations
• Ability to troubleshoot and communicate across multiple platforms
• Proactive Sales, both to new and existing Members
• Overflow (backup) support to Member Services

Qualifications:

• 5+ years of customer service experience (preferably in a luxury environment, hotel, executive assistance, personal assistant, etc.)
• Excellent written and oral communication
• Polite and professional conduct, excellent interpersonal skills
• Proactive attitude with an ability to creatively solve problems quickly
• Independent, excellent time management and organizational skills
• Willing to support other teams when needed
• Confident, with the ability to prioritize and meet deadlines working under pressure
• Computer and Technology savvy
• Competency with AI Tools

What we Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Professional development and career growth opportunities.
• A vibrant, energetic office environment located in the heart of New York City.

Things to Know:

• This role is in-office full time. Our office is in Midtown Manhattan.
• Some limited travel may be required. You may be asked to provide assistance in the planning and staffing of member events.
• The compensation range for this role is $85k - $110K.

How to Apply:

To apply for this position below, please email us at jobs@founderscard.com with your resume and cover letter. Indicate the position you're applying for in the subject line of your email.